WARRANTY & REPAIR | D.O.C. OFFICIAL

WARRANTY & REPAIR

Your D.O.C. clutch bag and accessories have been handmade using the finest materials. Please note that natural materials and textiles are not 100% flawless and all of them are handmade piece by piece, that's what make them a piece of handcrafted art item. In case of damage, you can send it back to repair.

Goods will be classified as faulty if they are received damaged, or where a manufacturing fault occurs within a month of purchase. Please note that all items that are damaged as result of usage, wear and tear are not considered to be faulty. For all faulty items outside our warranty policy please contact our customer service at info@docofficial.com with a picture of the item. Our customer service will contact back to you and inform you about the cost of repairing once you email them the picture.

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